Telehealth is a method to provide personal health care over the Internet. We can bring your provider to you using a secure, HIPAA-compliant platform.

Do I have to have special equipment?

No! You can participate in your appointment with almost any device. All you need is a smartphone, laptop, or tablet with a camera and an internet connection. No special equipment is required.

Will I be required to download software? I’m not very tech-savvy.

No special software or programs need to be downloaded! You will receive a link to download an app if you have a smartphone. This App helps to ensure that your appointment is private and secure. If you participate on a tablet or computer, you will click on a link. There is nothing to download.

Will this be a phone call? Can I see my provider?

This is a significant improvement and way more than a phone call! You will be connected with your provider for a face-to-face video visit, in the comfort of your home, just like in the office.

Can you see children? What about the elderly?

We provide services to patients of all ages, from as young as 5 to as old as 100 and every age in between. Some people are hesitant to try Telehealth, but once they do, they love it and wish they had found it sooner!

What is the benefit of Telehealth?

You get prompt and convenient care when participating in your appointment via our secure, HIPAA-compliant platform. No more traveling to an office and endless waiting in a waiting room! At Awaken Telepsychiatry, we value your time as much as you do. Your appointment will start promptly as scheduled! This means you no longer need to take much time off work or out of your day for healthcare appointments. No more sitting in traffic! We provide convenient and efficient appointments with flexible scheduling when possible.

Do I have to come to the office?

For most patients, the answer is no; you can participate from anywhere you feel comfortable. Some insurers do have different requirements for Telehealth. When that is the case, we will help you with that.

Is Telehealth private?

Like a face-to-face appointment, your Telehealth visit will be private and confidential. You can even meet in pajamas!

Will the appointments be recorded?

None of our appointments will ever be recorded or stored.

Will my provider and my care be as good as if I were to come to an office for a traditional appointment?

Absolutely, and hopefully, even more so! At Awaken Telepsychiatry, we pride ourselves on returning excellent customer service to health care. We do our best to ensure that your experience is pleasant and that you receive the highest quality, up-to-date, evidence-based medicine. Your provider will always take your time with your appointment. Our patients are valued and appreciated! Our staff strives to ensure you feel heard, cared about, and meet your needs.

I’m a bit hesitant. Can I set up a test call to see if it works for me?

Absolutely! Of course, we will gladly arrange a free test session to experience our great Telehealth platform and see if it suits you and your needs.

Prioritize Your Mental Health Needs with Awaken Telepsychiatry

We Treat the Whole Person

We believe that your mental health is connected to your physical, emotional, and spiritual well-being. That's why we take an integrative approach to mental health care that considers all aspects of your life. From energy work and reiki to exercise and biofeedback, we offer a range of evidence-based practices to help you achieve optimal mental and emotional wellness.

Your Care is Personalized

You are at the heart of our care. Our team works closely with you to achieve your individualized treatment goals. We understand that your treatment journey is unique, and we are here to support you every step of the way.

Investment

Your health and well-being are worth investing in. That's why we offer multiple options for you to customize your care to best suit your needs and schedule. You have control over your consideration, and we accept many insurances and self-payments for services.

We're Convenient

With our telepsychiatry services, you can receive high-quality mental health care from your home. Avoid rushing to appointments or sitting in waiting rooms – log in to our secure video conferencing platform and start your session from anywhere.

Accessible

Everyone should have access to mental health care, regardless of their financial situation or location. That's why we offer affordable pricing.

Time

We value your time and understand that it's precious. That's why we ensure that your appointment begins promptly as scheduled—no waiting room or provider who doesn't listen to you. We offer personalized sessions ranging from 45 to 90 minutes for new patient evaluations and 15 to 60 minutes for follow-up appointments.

Discreet

We respect your privacy and understand that your care is personal. Unless you are a minor child, only our provider and you will be involved in your care. You can choose who is interested in every aspect of your care journey.